Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Our team has vast dealer experience and we value integrity, commitment, and trust. We are driven to support your team and be a valued partner.
We understand the number of sprayers that exist in today's market and the need to extend their lifecycle with a meaningful and innovative retrofit that is substantially less than a new sprayer.
Like playing golf and self-reporting infractions and scores, servicing golf-course professionals is done on one's word. Accordingly, we stand behind our products and services 100%.
Three years to date, the best and largest brands in wine and food have proven the technology. We are the Master Distributor for the Golf, Sports Turf, and Paving markets. And a Distributor for the Ag marketplace in the US and Canada.
We are leading with retrofit units for Toro and Deere chemical sprayer units, and if your support is for one of these brands, let's talk. Again, we will support protected territories.
There are two types of inventory; hardware and software. Based upon your dealership reach, we will provide you with a floor plan of 1.5x, and the Cloud Technology / User seats shall mirror your current accounts plus 15%. We will not be supporting out of stock positions of either hardware or software.
Your team is trained online and in person. The technology is considered plug'n'play and the hardware installation and calibration is bolted on to the existing control unit and booms.
Once training is completed with your team, we guide you on the "Tier 1" Customer Support for the User. There is a clear FAQ outline that resolves 92% of all cases. The remaining 8% may require your team member to contact our Help Desk.
Your team will be granted visibility without editing rights of every account you secure. Viewing your customer;s account is essential to understand usage/adoption and findings specific to their course.
We offer a "no questions asked" on the OnPoint PS unit and 90 days on all components. Pending your location, some clients will utilize year-round and others seasonal.
The Service Level Agreement is 99% up-time with scheduled upgrades and maintenance with 30 day prior notification. Typically, Friday evening at 5pCST through Sunday evening 10pCST is standard upgrades and maintenance. If there were an emergency outage, all dealers are immediately notified and all Users receive a message when opening the APP.
Once signed up, we encourage Users to begin their e-training and become familiar with the solution. Once installation has been completed and the User's account is activated, they will be familiar and adapt to the solution quickly.
Customers have questions and if your team is experiencing difficulty answering, we will be happy to join the call.
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A SkyGreen Management Company
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